by Andrea | Jan 16, 2025 | Blogs
The Contact Centre Management Group (CCMG) proudly introduces a game-changing opportunity for professionals in the contact centre industry. Backed by funding from Services SETA, this program empowers both employed and unemployed individuals to earn professional...
by Andrea | Sep 21, 2024 | Blogs
In today’s competitive job market, young people entering internships or work-integrated learning (WIL) programs often struggle with more than just technical skills. Many lack the essential soft skills to meet employers’ expectations. This skills gap slows...
by Andrea | Mar 1, 2024 | Blogs
Despite the growing emphasis on inclusivity and belonging in the workplace, unconscious bias continues to subtly influence perceptions, decisions, and interactions. This hidden bias affects organizational culture, and employees, and is closely tied to imposter...
by Andrea | Jan 18, 2024 | Blogs
The Quality Council for Trades and Occupations (QCTO) plays a pivotal role in shaping the skills development landscape in South Africa. As the QCTO continues to evolve its framework and standards, Skills Development Providers (SDPs) must stay informed about the latest...
by Andrea | Jan 17, 2024 | Blogs
In South Africa, Sector Education and Training Authorities (SETAs) play a pivotal role in the nation’s economic growth and empowerment. SETAs serve as a bridge between industry and education, driving skills development and fostering a skilled, adaptable...