by Andrea | Jan 16, 2025 | Blogs
The Contact Centre Management Group (CCMG) proudly introduces a game-changing opportunity for professionals in the contact centre industry. Backed by funding from Services SETA, this program empowers both employed and unemployed individuals to earn professional...
by CoetzeeHR | Oct 30, 2024 | Blogs
The Challenges in Entrepreneurship: Finding Support Amid Loneliness Entrepreneurship often sounds glamorous but, in reality, it’s a tough and lonely road. Many entrepreneurs lack support and resources, especially in startups, NPOs and SMEs. They battle the isolation...
by CoetzeeHR | Oct 17, 2024 | Blogs
The Cost of Payroll Services, Payroll Software, and HR & Bookkeeping Resources for Businesses and Accountant In today’s competitive business environment, accountants and bookkeeping firms constantly seek ways to enhance their income without increasing overhead...
by CoetzeeHR | Oct 3, 2024 | Blogs
Digital strategies help align technology with business goals, allowing companies to optimize their operations, increase efficiency, and enhance their customer experience. The Wholesale & Retail and Fast-Moving Consumer Goods (FMCG) industries have particularly...
by Andrea | Sep 21, 2024 | Blogs
In today’s competitive job market, young people entering internships or work-integrated learning (WIL) programs often struggle with more than just technical skills. Many lack the essential soft skills to meet employers’ expectations. This skills gap slows...
by CoetzeeHR | Jun 1, 2024 | Blogs
PROFESSIONALISM IN THE CONTACT CENTRE INDUSTRY Professional designations in the call centre industry are essential for ensuring quality and accountability. These designations serve as a benchmark of expertise, signalling to employers and clients alike that an...
