by CoetzeeHR | Oct 3, 2024 | Blogs
Digital strategies help align technology with business goals, allowing companies to optimize their operations, increase efficiency, and enhance their customer experience. The Wholesale & Retail and Fast-Moving Consumer Goods (FMCG) industries have particularly...
by CoetzeeHR | Jun 1, 2024 | Blogs
PROFESSIONALISM IN THE CONTACT CENTRE INDUSTRY Professional designations in the call centre industry are essential for ensuring quality and accountability. These designations serve as a benchmark of expertise, signalling to employers and clients alike that an...
by Andrea | Mar 1, 2024 | Blogs
Despite the growing emphasis on inclusivity and belonging in the workplace, unconscious bias continues to subtly influence perceptions, decisions, and interactions. This hidden bias affects organizational culture, and employees, and is closely tied to imposter...
by Andrea | Jan 18, 2024 | Blogs
The Quality Council for Trades and Occupations (QCTO) plays a pivotal role in shaping the skills development landscape in South Africa. As the QCTO continues to evolve its framework and standards, Skills Development Providers (SDPs) must stay informed about the latest...
by Andrea | Jan 17, 2024 | Blogs
In South Africa, Sector Education and Training Authorities (SETAs) play a pivotal role in the nation’s economic growth and empowerment. SETAs serve as a bridge between industry and education, driving skills development and fostering a skilled, adaptable...
by CoetzeeHR | Dec 18, 2023 | Blogs
Upholding Integrity and Combating Brand Keyword Poaching The human resources (HR) industry has become increasingly competitive and increases in complexity each year. The utilization of search engine optimization (SEO) has become increasingly prevalent as companies...
by CoetzeeHR | Dec 15, 2023 | Blogs
As companies strive to meet their Workplace Skills Plan (WSP) reporting obligations, it’s essential to grasp the intricacies of these hard-to-fill positions and develop strategies to overcome the associated challenges. This brings us to understanding...
by CoetzeeHR | Dec 12, 2023 | Blogs
AI-POWERED SCREENING SOFTWARE To do, or not to do From applicant tracking systems to AI-powered screening, cutting-edge technologies are transforming how organizations find and onboard top talent. Candidates and clients now demand game-changing tools that streamline...
by CoetzeeHR | Dec 10, 2023 | Blogs
As businesses strive to build high-performing teams and attract top talent, mastering recruitment best practices and effective talent acquisition strategies has never been more crucial. By implementing proven interviewing techniques and staying abreast of industry...
by CoetzeeHR | Dec 8, 2023 | Blogs
A skills audit is a systematic process that helps assess and analyze the skills and knowledge within a workforce. By conducting a skills audit, businesses can identify skill gaps, plan for future workforce needs, and develop effective talent management strategies. In...