by Andrea | Sep 21, 2024 | Blogs
In today’s competitive job market, young people entering internships or work-integrated learning (WIL) programs often struggle with more than just technical skills. Many lack the essential soft skills to meet employers’ expectations. This skills gap slows...
by CoetzeeHR | Jun 1, 2024 | Blogs
PROFESSIONALISM IN THE CONTACT CENTRE INDUSTRY Professional designations in the call centre industry are essential for ensuring quality and accountability. These designations serve as a benchmark of expertise, signalling to employers and clients alike that an...
by CoetzeeHR | Aug 17, 2023 | Blogs
Supporting employees in the struggle for retention In today’s competitive business landscape, organizations that neglect to invest in leadership training risk more than just stagnant growth. The absence of comprehensive leadership development programs can...
by Andrea | Jan 30, 2022 | Blogs
Businesses are increasingly recognizing the importance of aligning their operations with Environmental, Social, and Governance (ESG) standards. At CoetzeeHR Consultants, we are committed to embedding ESG principles into our everyday business practices. Our holistic...