by CoetzeeHR | Oct 3, 2024 | Blogs
Digital strategies help align technology with business goals, allowing companies to optimize their operations, increase efficiency, and enhance their customer experience. The Wholesale & Retail and Fast-Moving Consumer Goods (FMCG) industries have particularly...
by CoetzeeHR | Jun 1, 2024 | Blogs
PROFESSIONALISM IN THE CONTACT CENTRE INDUSTRY Professional designations in the call centre industry are essential for ensuring quality and accountability. These designations serve as a benchmark of expertise, signalling to employers and clients alike that an...
by CoetzeeHR | Nov 8, 2023 | Blogs
Skills development is a critical aspect of Broad-Based Black Economic Empowerment (BBBEE) in South Africa. It plays a pivotal role in promoting economic transformation by empowering previously disadvantaged individuals with the necessary knowledge and capabilities. We...
by CoetzeeHR | Feb 8, 2023 | Blogs
Toxic workplace culture is a pervasive issue that can have far-reaching consequences, impacting employee well-being, productivity, and the overall success of an organization. Toxic workplace culture refers to an environment where negative behaviors, such as bullying,...
by Andrea | Aug 15, 2020 | Blogs
In any workplace, group dynamics play a pivotal role in shaping the overall work environment and team effectiveness. However, the interactions and relationships within a group can sometimes lead to conflicts that may hinder productivity and morale. We will discuss...