by CoetzeeHR | Jun 1, 2024 | Blogs
PROFESSIONALISM IN THE CONTACT CENTRE INDUSTRY Professional designations in the call centre industry are essential for ensuring quality and accountability. These designations serve as a benchmark of expertise, signalling to employers and clients alike that an...
by Andrea | Jan 17, 2024 | Blogs
In South Africa, Sector Education and Training Authorities (SETAs) play a pivotal role in the nation’s economic growth and empowerment. SETAs serve as a bridge between industry and education, driving skills development and fostering a skilled, adaptable...
by CoetzeeHR | Dec 15, 2023 | Blogs
As companies strive to meet their Workplace Skills Plan (WSP) reporting obligations, it’s essential to grasp the intricacies of these hard-to-fill positions and develop strategies to overcome the associated challenges. This brings us to understanding...
by CoetzeeHR | Nov 8, 2023 | Blogs
Skills development is a critical aspect of Broad-Based Black Economic Empowerment (BBBEE) in South Africa. It plays a pivotal role in promoting economic transformation by empowering previously disadvantaged individuals with the necessary knowledge and capabilities. We...
by CoetzeeHR | Oct 28, 2023 | Blogs
The topic of Employment Equity rises temperatures amongst employers in South Africa. There is a persistent lack of skills in certain sectors poses a significant challenge to achieving diverse and inclusive workplaces. As organizations strive to uphold employment...
