by Andrea | Jan 16, 2025 | Blogs
The Contact Centre Management Group (CCMG) proudly introduces a game-changing opportunity for professionals in the contact centre industry. Backed by funding from Services SETA, this program empowers both employed and unemployed individuals to earn professional...
by CoetzeeHR | Jun 1, 2024 | Blogs
PROFESSIONALISM IN THE CONTACT CENTRE INDUSTRY Professional designations in the call centre industry are essential for ensuring quality and accountability. These designations serve as a benchmark of expertise, signalling to employers and clients alike that an...
