by Andrea | Sep 21, 2024 | Blogs
In today’s competitive job market, young people entering internships or work-integrated learning (WIL) programs often struggle with more than just technical skills. Many lack the essential soft skills to meet employers’ expectations. This skills gap slows...
by CoetzeeHR | Jun 1, 2024 | Blogs
Elevate Professionalism in the Contact Centre Industry Formal Recognition Through Designations & On-Demand Training In a contact centre environment, professionalism is more than a soft skill—it’s a strategic asset. Professional designations serve as a benchmark of...
by Andrea | Mar 1, 2024 | Blogs
Despite the growing emphasis on inclusivity and belonging in the workplace, unconscious bias continues to subtly influence perceptions, decisions, and interactions. This hidden bias affects organizational culture, and employees, and is closely tied to imposter...
by Andrea | Jan 18, 2024 | Blogs
The Quality Council for Trades and Occupations (QCTO) plays a pivotal role in shaping the skills development landscape in South Africa. As the QCTO continues to evolve its framework and standards, Skills Development Providers (SDPs) must stay informed about the latest...
by Andrea | Jan 17, 2024 | Blogs
In South Africa, Sector Education and Training Authorities (SETAs) play a pivotal role in the nation’s economic growth and empowerment. SETAs serve as a bridge between industry and education, driving skills development and fostering a skilled, adaptable...
by CoetzeeHR | Dec 18, 2023 | Blogs
Upholding Integrity and Combating Brand Keyword Poaching The human resources (HR) industry has become increasingly competitive and increases in complexity each year. The utilization of search engine optimization (SEO) has become increasingly prevalent as companies...
